FREQUENTLY
ASKED
QUESTIONS

  • Q

    Product

    Which kitchen knife do you recommend for household use?

    ANSWER
    Santoku knives, irrespective of series, are versatile items able to easily cut almost any type of food, such as meat, fish, and vegetables. These knives are recommended not only as tools for cooking but also as gifts.
  • Q

    Product

    I am left-handed, can I use your products?

    ANSWER
    Most of our knives have double-edged blades, meaning that they can also be used left-handed. However, our steak knives have single-edged blades, based on the assumption of right-handed use.
  • Q

    Maintenance

    How can I sharpen my knife?

    ANSWER
    Please check the video on our maintenance page.

    > Click here for the webpage "MAINTENANCE SERVICE"

  • Q

    Restaurants / Companies

    I'd like to purchase your products in bulk for a use at my shop. What should I do?

    ANSWER
    We accept bulk orders for at least 300,000 yen, and a discount is available depending on the purchase price. We will put your shop's logo on your purchased items for a fee. Please contact us through the inquiry form so that we can set a delivery date and quote a price.

    > Click here for the webpage "CONTACT US (The inquiry form)"

  • Q

    Restaurants / Companies

    Is a factory tour available?

    ANSWER
    An advance reservation is necessary. Please note in advance that a tour might not be available depending on the day of your choice.
    We hold a factory tour for the general public when holding an event.

    > Click here for our webpage "CONTACT US (The inquiry form)"